A Crisis Line That Calms with Texting and Data
Can algorithms be used to address more urgent social and individual problems, like how to build trust or provide effective care? Can algorithms be used to increase the love and kindness in the world?
These are the sort of questions that the people at the Crisis Text Line — a nonprofit organization that provides crisis intervention 24 hours a day via text messaging to the number 741741 — have been focusing on for four years. Read more »